Thao is a hospitality trainer (CHT) and educator (CHE) certified by the Educational Institute of the American Hotel and Lodging Association (AHLEI). In nearly a decade of working in the service industry, Thao held different positions in Saigontourist Group, where she was mainly in charge of devising and implementing strategies of professional development for over 200 middle managers and supervisors within the company’s properties across Vietnam.
Awards & recognition:
- Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
- Doctoral Research Fellowship (DRF), Awarded by Japan Advanced Institute of Science and Technology (Nomi, Japan)
- Teacher of Distinction, Awarded in 4 consecutive years (2012-2015) by Vietnam-USA Society English Training Service Center (VUS)
- Griffith Award for Academic Excellence (Top 5% Students), Awarded by Griffith University (QLD, Australia)
Research fields
3505 Human resources and industrial relations
3507 Strategy, management and organisational behaviour
Academic positions
Interim Associate Program Manager
RMIT Vietnam
Undergraduate Business Programs
Ho Chi Minh City, Vietnam
15 Feb 2024 – Present
Lecturer (Human Resources Management)
RMIT Vietnam
Management
Ho Chi Minh City, Vietnam
15 Feb 2023 – Present
Doctoral Research Fellow
Japan Advanced Institute of Science and Technology
Nomi Shi, Japan
2019 – 2022
Non-academic positions
Vice Principal
Saigontourist Hospitality College
Ho Chi Minh City, Vietnam
2016 – 2019
Corporate T&D
Saigontourist Group
Ho Chi Minh City, Vietnam
2012 – 2015
HR Specialist
Department of Health HCMC
Ho Chi Minh City, Vietnam
2011 – 2012
Management Trainee (Training & Development)
FrieslandCampina (Netherlands)
Amersfoort, Netherlands
2008 – 2009
Management Trainee
PepsiCo International
, United States
2007 – 2008
Teaching interests
- Human Resources Management
- Negotiation & Conflict Resolution
- Managing People for the Future