School: The Business School |
Department: Management |
Position: Lecturer |
Location: RMIT Saigon South |
Email: thao.luong3@rmit.edu.vn |
ORCID: https://orcid.org/0000-0002-3932-9423 |
Thao is a hospitality trainer (CHT) and educator (CHE) certified by the Educational Institute of the American Hotel and Lodging Association (AHLEI). In nearly a decade of working in the service industry, Thao held different positions in Saigontourist Group, where she was mainly in charge of devising and implementing strategies of professional development for over 200 middle managers and supervisors within the company’s properties across Vietnam.
Human Resources Management
Book chapters
Journal Publications
Journal Paper in Review
Conference Presentations
Project title: A model of factors enhancing instructors’ innovative behavior in online teaching: Evidence from hospitality and tourism education in Vietnam; Granted by Japan Advanced Institute of Science and Technology (Nomi Shi, JP); Part of GRANT_NUMBER: KAKEN22K13754
Currently recruiting prospective HDR students