Health insurance

Health insurance

Appropriate level insurance coverage is essential for your time in Vietnam.

Appropriate level insurance coverage is essential for your time in Vietnam.

Appropriate level insurance coverage is essential for your time in Vietnam.

International Health Insurance is compulsory for all international students. Suitable medical insurance will be arranged by RMIT Vietnam on your behalf. The insurance fee (approximately VND 5,700,000 per semester) will be included in the semester tuition fee invoice.  

Semesters are covered as follows:

  • Semester 1: 05 February – 23 June 2024
  • Semester 2: 03 June – 20 October 2024
  • Semester 3: 30 September 2024 – 09 March 2025

Notice

The insurance arrangement by RMIT University Vietnam only applies to students enrolling in the respective semester.

  • RMIT University Vietnam’s insurance arrangement will not cover students who take Leave of Absence (LOA).
  • In the LOA period, if a student wants RMIT University Vietnam's support in arranging medical insurance, please email international.students@rmit.edu.vn

Health insurance waiver

International students who satisfy the following requirements may organise their own insurance arrangements and apply for a waiver, subject to approvals from relevant RMIT departments:

  • International students who hold a Vietnam work permit, or residency permit,
  • International students who have a spouse who holds a Vietnam work permit, or residency permit.

If you are in this group, you are eligible to apply for a waiver. Please apply for an insurance waiver via our student self-service site myRMIT . You should have received an e-mail with MyRMIT log in details after submitting an application to study at RMIT Vietnam.

Note: You will only be able to submit an insurance waiver request after you accept an offer to study at RMIT Vietnam.

  • Step 1: Log on to myRMIT and click the Submit Request tile. Click on Fill out a new form, then select the International Insurance Waiver form. Complete the form and attach all the documents required. This should be done before the commencement date of the semester Proof of valid insurance card/ policy which covers the desirably waived semester. Confirmation letter from the insurance company to confirm Vietnam-nationwide coverage (must be in English)
  • Step 2: An email notifying your application status, whether “Rejected” or “Approved”, will be sent to your RMIT student email within three working days. You will also be able to track the progress of your waiver application via MyRMIT

When your waiver is approved, RMIT University Vietnam will not arrange your health insurance from the applied semester onward until notified otherwise.

Health Insurance Waiver Deadline

  • Semester 1: Friday, 08 March 2024
  • Semester 2: Friday, 05 July 2024 
  • Semester 3: Friday, 01 November 2024

*** Note: Late submission of insurance waiver requests will not be processed. 

How much does it cost?

You can find the details under the non-academic fees section. 

Insurance benefits downloads

For further details please refer to the Member handbook

Henner's medical provider network in Vietnam

Please check the Henner's medical provider network in Vietnam before clinical visitation. 

Claim procedure

a. Claim documents

Students can submit all e-claim documents via myHenner App. In order to obtain reimbursement as quickly as possible, please ensure you provide with all of the decuments listed below:

  • Henner- GMC claim form,
  • Medical Prescriptions,
  • Itemised paid invoices: clearly indicating the full name of the patient, the date of treatment, the exact type of medical treatment received, the name of each medication dispense and its individual breakdown,
  • Insurance stickers from drug packages, if available,
  • Original statement of any other healthcare system to which you may have subscribed, if applicable,
  • Agreement from the HENNER Medical Beard for treatments or required Prior Agreement.

b. Bank details for claim reimbursement:

  • Name of the bank
  • Full branch address
  • Account holder name and contact detail
  • Full account number
  • Branch code
  • Swift code (or BIC code)
  • IBAN code (for bank account located in Europe only)
  • Currency of the account.

If you have any concerns or questions relating to your insurance policy or claim, please contact Henner Customer Services via ug37@henner.com or Ms. Nguyen Tran Phuong Kieu from Aon via nguyen.tran.phuongkieu@aon.com for support.