Jackie Lei Tin Ong

Dr. Jackie Lei Tin Ong

Senior Program Manager, Tourism & Hospitality Management

Details

  • College: The Business School
  • Department: The Business School
  • Campus: Saigon South Campus Vietnam
  • leitin.ong@rmit.edu.vn

Open to

  • Masters Research or PhD student supervision

About

Jackie Ong is experienced in sustainable tourism and hospitality management with a demonstrated history of working in the professional training & coaching industry for more than 20 years. She is widely acknowledged for research and commitment to community and global outreached training programs and consultancy services relating to sustainable tourism development and management to government officials from at least 60 developing countries.

Awards & recognition

Best Paper Presenter Award, IJCHT 2024
Nominated for the COBL's Excellent People Management Award 2020, RMIT
Distinguish Service Award, 2019, RMIT Vietnam
Employee Recognition Award, Semester 3, 2018, RMIT Vietnam
Excellence Teaching Recognition, Semester 3, 2017, RMIT Vietnam
Best Lecture of the Year 2016 (Sessional), James Cook University Singapore
TP-MFA - Diamond Award (as a recognition for being the first staff in Temasek Polytechnic for facilitating the Train-the-Trainers in Tourism Management and Development Program in the four selected ASEAN countries (Cambodia, Laos, Myanmar and Vietnam) under the auspices of the Ministry of Foreign Affairs (MFA), Singapore’s Initiative for ASEAN Integration (IAI) Training Program in 2006

Industry experience
20+ years of experience in Tourism and Hospitality Development Planning and Management and Education.

Employment History
2012 – 2016 Principal, JOPA Planning Associates
1997 – 1999 Planner, RASA Associates,
1992 – 1994 Project Coordinator, LCH Engineering and Consultancy Services
1991 – 1992 Assistant Architect, W.L. Chuin and Architects
1985 – 1989 Marketing Research Assistant (Part-Time), Frank Small & Associates

Academic positions

  • Senior Lecturer, Tourism and Hospitality Management
  • RMIT Vietnam
  • Ho Chi Minh City, Vietnam
  • 2022 – Present
  • Senior Program Manager, Tourism and Hospitality Management
  • RMIT Vietnam
  • Ho Chi Minh City, Vietnam
  • 2022 – Oct 2024
  • Program Manager, Tourism and Hospitality Management,
  • RMIT Vietnam
  • Ho Chi Minh City, Vietnam
  • 2019 – 2020
  • Acting Discipline Lead for Tourism and Hospitality Management
  • RMIT Vietnam
  • , Vietnam
  • 2018 – 2019
  • Lecturer
  • RMIT Vietnam
  • Ho Chi Minh City, Vietnam
  • 2017 – 2022
  • Lecturer,
  • James Cook University, Singapore,
  • , Singapore
  • 2012 – 2017
  • Lecturer/Course Coordinator
  • Ministry of Foreign Affairs (Singapore)
  • , Singapore
  • 2000 – 2007
  • Associate Consultant for the Temasek Centre for Problem-Based Learning
  • Temasek Polytechnic
  • , Singapore
  • 2000 – 2007
  • Research Associate /Lecturer
  • Nanyang Technological University, Singapore
  • , Singapore
  • 1999 – 2000

Supervisor projects

  • Offshore VN Proj: Inclusive investment in the underprivileged groups in the sustainable tourism areas: A study in Vietnam
  • 23 Aug 2023

Teaching interests

Tourism and Hospitality Management

Research interests

Tourism, Human Geography, Accounting, Auditing and Accountability, Business and Management, Commercial Services, Urban and Regional Planning

Tourism and Hospitality Research Cluster

Research interests:
Coastal Resort tourism and evolution model
Urban tourism and spatial modeling
Urban conservation and sustainable development
Sustainable Development Goals and Implementation
Smart Tourism
Community based tourism
Newly emerging tourist destination
Food tourism in Vietnam
Zero waste
CSR