Tune in: Vietnamese listeners leading the digital music shift

Tune in: Vietnamese listeners leading the digital music shift

A study by RMIT Vietnam's School of Communication & Design revealed an exciting transformation in Vietnamese music consumption, highlighting a vibrant market full of potential and innovation.

According to Statista and We Are Social, the online music streaming revenue in Vietnam is projected to reach US$40 million in 2024, making it the leading segment of the music industry. Despite the average revenue of US$0.26 per capita, Vietnam is seventh in the region, and the digital music market has considerable potential.

Through extensive literature reviews, surveys, and in-depth interviews, the research ‘Vietnam Digital Music Landscape 2024-2025’ explains how music consumption has seamlessly integrated into daily life in Vietnam. The research was conducted by Associate Program Manager for Professional Communication, Associate Professor Nguyen Van Thang Long and RMIT alumni and research assistants Nguyen Tran Thu An, Nguyen Ngoc Phuong Khanh and Nguyen Tran Mai Chi.

Alt Text is not present for this image, Taking dc:title 'news-1-digital-music-whitepaper' Associate Program Manager for Professional Communication Associate Professor Nguyen Van Thang Long presented the outcome of the research ‘Vietnam Digital Music Landscape 2024-2025’ at the recent Vietnam Music Week.

Associate Professor Long noted: “This is golden opportunity for artists, a network of businesses in the industry, governing bodies, and music lovers to jointly build a professional, creative, and high-potential digital music market in Vietnam. The changing behaviours of listeners – from their platform preferences to their listening time and spaces – demands a strategic and adaptive approach from the entire music ecosystem”.

The soundtrack of a nation

YouTube, with a 99.6 per cent user rate, has held the top position for the past two years, driven by its market expansion and high-quality music services featuring advanced personalisation. TikTok follows closely at 99 per cent, propelled by the popularity of short videos and the viral spread of song trends. Facebook, at 96 per cent, remains third, underscoring its strength in connecting users and sharing music content.

Alt Text is not present for this image, Taking dc:title 'news-2-digital-music-whitepaper' YouTube, with a 99.6 per cent user rate, has remained the top position in Vietnam for the past two years.

In both 2023 and 2024, users highly valued three key factors when choosing a music platform: a user-friendly interface (93 per cent), a diverse music library (93 per cent), and free or low pricing (92 per cent). However, there has been a noticeable shift in usage trends, with users increasingly prioritising convenience and a smooth user experience over the sheer volume of available music.

This year, the Vietnamese music market has seen significant changes in preferences and listening trends, reflecting a diverse and rich array of music genres. Ballads lead with 86.5 per cent, indicating a preference for gentle, emotional tracks. Pop follows closely at 81.5 per cent, thanks to its broad appeal and catchy tunes. Other popular genres include R&B (62.5 per cent), EDM (49.2 per cent), and Rap (47.1 per cent), highlighting their importance in the development of contemporary music in Vietnam. 

Alt Text is not present for this image, Taking dc:title 'news-4-digital-music-whitepaper' Ballad indicates a strong preference for gentle, emotional tracks.

People spend most time listening to music daily from one to two hours. In 2024, users tended to listen to music in the evening to relax after a long day, or between 10am and 12pm when higher concentration is needed for work or study. This contrasts with 2023, when users primarily listened during early mornings (6-7am) or late nights (10pm-2am). The shift is attributed to the appearance of music programs aired at corresponding times.

Listeners today enjoy music in various spaces, but 100 per cent agree that home is the ideal place. Home provides a private, comfortable environment where people can combine listening to music with daily activities such as relaxing, working, or resting. Additionally, cafes (43.96 per cent) and gyms (39.81 per cent) are also popular spots, as these locations offer environments conducive to enhancing the music experience.

From listeners to fans

Fans play a crucial role in an artist's success. The relationship between artists and fans often forms naturally as fans are drawn to the artist’s music and image. While non-fans casually listen to music suggested by social media platforms, superfans actively engage with and support their favourite artists through online interactions and attending live events.

The research team has mapped the music journey of fans, which starts with discovery and progresses through exploration, retention, purchasing, and advocacy. Fans express their loyalty through their willingness to spend on various types of products. Co-branded items featuring artists are particularly popular, with many users spending over one million VND on premium products, while subscription packages and albums/singles are more favoured in the accessible price range. Despite the variety of products, the average spending of fans is around 50,000 VND, making it easy for fans to access items related to their idols.

Alt Text is not present for this image, Taking dc:title 'news-6-digital-music-whitepaper' Music journey of fans, which starts with discovery and progresses through exploration, retention, purchasing, and advocacy.

Superfans are the most loyal, actively supporting artists by buying albums, attending shows, and dedicating time and money to following them. Representing 13 per cent of the fan base in Vietnam, superfans are willing to spend over 500,000 VND monthly on subscriptions to digital music platforms, artists’ broadcast channels, and fan clubs’ social media groups, as well as on albums, singles, physical discs, merchandise, and co-branded artist products.

The vibrant activity of passionate superfans is significantly impacting Vietnam's music industry. With over 75 per cent of music consumption focused on domestic products, superfans, particularly those from Gen Z, are crucial in boosting the popularity of local artists. These fans are not passive listeners, they actively promote their idols, buy concert tickets, and elevate artists to the top of platforms like YouTube and Spotify. Inspired by K-pop culture, this model often succeeds due to strong social media engagement and event participation.

Superfans wield considerable influence over artists' careers, providing enthusiastic support, but “potentially withdrawing if their expectations are unmet,” said Associate Professor Long.

“This dynamic offers opportunities for deeper fan connections while presenting challenges in managing artists' public images. Artists and their management teams must carefully navigate fan expectations and maintain a positive image to avoid alienating their dedicated fanbase.”

According to the Global Creativity Index, Vietnam ranks 44th worldwide and 4th in Southeast Asia in terms of the growth level of the Creative Economy sector. Interim Dean of the School of Communication & Design, Associate Professor Donna Cleveland, emphasised that under government guidance, Vietnam's cultural industry is becoming a vital pillar of the national creative economy.

“By harmonising creativity, production, and commercialisation, the industry not only generates significant economic value but also contributes to preserving and enhancing the nation's cultural identity. The potential for sustainable growth, particularly in digital music, will serve as a strong impetus for Vietnam to affirm its position on the global cultural industry map,” she said.

Story: Ha Hoang

Masthead photo: stock.adobe.com – tsuguliev

Thumbnail photo: stock.adobe.com - Tomasz Zajda

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